Yes. Qualified partners can discuss housing design, brand identity, interface languages, treatment protocols, voltage configuration, packaging and documentation.
Frequently asked questions
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Start with the practical details buyers and distribution partners ask most often—from choosing a platform to documentation, delivery and support.
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The professional platforms are developed and manufactured under quality controls. Available certificates and market-specific documentation should be confirmed with the sales team for the selected model before ordering.
Purchases can include operator training, clinical protocol guidance, user manuals, marketing materials, remote troubleshooting and long-term spare-parts support. The applicable package is confirmed with the order.
Lead times and shipping terms depend on the model, quantity and destination. Contact our team to confirm the schedule and delivery terms for your order.
Yes. A live video demonstration can be arranged for real-time technical questions, or buyers can request an in-person factory visit in Shenzhen.
Warranty scope depends on the product and written agreement. Provide the platform model and serial number when requesting service so the technical team can identify the relevant parts and respond efficiently.
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